Shipping Information
Processing Time
We need 1~3 business days to process your order. An email will be sent to notify you as soon as your items have been shipped.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. The product price does not include any tax. Tax may be charged accordingly by customs in your own country, based on the order value of your shipment.
* Tax Handling Fee
Orders within EU countries will be charged additional $2.5 USD for every item. The additional fee will be paid to the third-party logistics companies as partial cost for handling VAT. Therefore, buyers don’t pay the tax again when receiving packages.
Shipping Time
We choose one of the best four logistics companies in China to handle our shipping services. In most cases, packages would be successfully delivered in 2~3 weeks. However, there are cases the package is obviously delayed due to many reasons. Please understand we have totally no control over the shipping process. Before the package is successfully delivered, we will always follow the package and take the responsibility.
| Continent / Country | Shipping Time |
|---|---|
| Asia | 6-10 business days |
| America / United States, Canada, Brazil | 9-14 business days |
| Europe | 9-14 business days |
| Oceania/ New Zealand, Australia | 9-14 business days |
Shipping Countries
If your country is not in the following list, please feel free to contact us.
| Continent | Country List |
|---|---|
| Asia | Japan, Malaysia, South Korea, Singapore, Thailand |
| America | United States, Canada, Brazil |
| Europe | Germany, France, Italy, Spain, Poland, Austria, Netherlands, Denmark, Czech Republic, Sweden, Belgium, United Kingdom, Ireland, Portugal |
| Oceania | New Zealand, Australia |
Supplemental Shipping
Due to higher shipping cost, shipping to the following countries/areas will be charged supplemental shipping fee, including Canada, United States/Alaska, Australia, Brazil.