Return Policy
In order to offer products of superior quality at an affordable price, we are unable to provide unconditional refunds as this practice incurs significant costs that would ultimately drive up our selling prices. But please feel free to contact us if you have any questions about your order.
To return items, please send an email to us at [email protected]
Return Process
- Step 1. We will email you a printable slip, which contains the return address and basic information about your return.
- Step 2. Please print the return slip and put it inside your package along with the returned items. If you cannot print the slip, you can just write down the authorization code.
- Step 3. Please send back returned items. Items must be returned within 14 days from the receipt. All returned items must be in new and unused conditions, with all original tags and labels attached. We strongly recommend a traceable delivery method to ship your package.
Refunds
- Kindly note that it may take up to 1-3 business days to process your return once we have received your returned items. If a return is not required, your refund will be promptly issued.
- The refund will go back to the original payment method.